Last Updated: February 23, 2025

ROENAK REFUND POLICY

This Refund Policy outlines the terms and conditions for refunds on digital products and services provided by Roenak, based in Sunshine Coast, QLD, Australia.

Refund Eligibility and Terms

Roenak offers a 30-day refund period on our digital products, subject to the following conditions:

a) Time Frame

-All refund requests must be submitted within 30 days of the original purchase date

-Requests submitted after the 30-day period will not be considered

-The refund period begins on the date of purchase, not the date of first access

b) Evidence of Engagement

-To maintain the integrity of our digital products and prevent abuse, all refund requests must include evidence of product engagement

-Acceptable forms of evidence include:

Completed course modules

Implementation attempts of taught strategies

Worksheet completions

Progress tracking documentation

Screenshots of engagement with the material

c) Processing Details

-Approved refunds will be processed within 5-7 business days

-Refunds will be issued to the original payment method used for purchase

-All refund decisions are final

How to Request a Refund

To submit a refund request:

-Email: [email protected] your order number and purchase date

-Provide documentation showing your engagement with the product

-Briefly describe your experience with the product

Important Disclaimers

a) No Results Guarantee

-While we maintain a "no questions asked" refund policy for eligible requests, we make no guarantees about specific results or outcomes

-The requirement for engagement evidence is solely to prevent system abuse and is not a judgment on the validity of your refund request

-Your results may vary and depend on various factors including but not limited to your background, experience, and work ethic

b) Digital Product Nature

-Due to the digital nature of our products, we require evidence of engagement to prevent misuse

-This policy helps us maintain fair pricing and high-quality products for all customers

-The policy protects both our customers and our intellectual property

Excluded Items

The following are not eligible for refund:

-Products marked as non-refundable at the time of purchase

-Products where terms of service have been violated

-Products where intellectual property rights have been violated

Additional Terms

All refund requests are reviewed within 48 business hoursWe reserve the right to modify this refund policy at any timeChanges to the refund policy will not apply retroactively to purchases made before the changeThe latest version of this policy will always be available at roenak.com/refundpolicy

For any questions about our refund policy, please contact our support team at

[email protected]